With so many different scams out there, I'd be nervous about this as well Our team can definitely help with checking into this further as experts with the corporate office. chat agent said the promotional deal was a "backend" deal that was approved by his supervisor and only available temporarily and I have to make my decision right there in the chat. STEP 1 STEP 2. I've been trying for days to get a situation resolved. You can contact our Xfinity Mobile support center via any of the following methods SMS Text Message 1 (888) 936-4968 Phone 1 (888) 936-4968 Chat httpscomca. XFinity is the worst company i've ever had the displeasure of doing business with. If you have questions about your services, we're here to answer them. Type your message in the text area near the bottom of the window. Xfinity Mobile currently supports eSIM only on. He wanted my SSN & DOB to send out SIM cards. None of the agents (I called multiple times) couldnt solve it. 00 to hook up my service and asked me if I wished to proceed or cancel my phone commitment. From the More tab in the Xfinity Home app, click Chat with an Agent. A few days ago, I talked to an Xfinity support agent on the phone for close to an hour, and she promised. Can anyone offer advice on how to speak to a live customer service agent Ive called the 1-800 customer service number and. How can we help Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home ArmDisarm Your System Setting Up Rules Troubleshooting. 44,500 is the 25th percentile. 00 to hook up my service and asked me if I wished to proceed or cancel my phone commitment. Xfinity agent reply well you let you contract expire. Please send us a DM with your full name and address to Xfinity Support. Short backstory Was trying to set up my old Comcast Xfinity internet equipment after a move using the "Live Agent" chat function within the XfinityMyAccount app on iPhone. Certificate of U. - As you are typing a drop-down list appears. Use co-browsing sessions 5. Our neighbor&39;s plumbing contractor cut through our service line so I contacted the live chat to try to get a technician sent out to inspect and repair the line ASAP. Saved Items. It's designed to be pretty much plug-n-play. 00 to hook up my service and asked me if I wished to proceed or cancel my phone commitment. It's shameful. They set up my Wifi name and password and restarted my modem. The "Xfinity Support" graphic replaces the "To" line. The "Xfinity Support" graphic replaces the "To" line. Xfinity Assistant is a virtual assistant that helps you with any Xfinity products or services, from billing and TV to security and mobile. You will learn in those posts that sending unsolicited direct messages to any user or Official Employees. To talk to an Xfinity agent, you can call 1-800-XFINITY. If you have questions about your services, we're here to answer them. Prison ID cards are not acceptable. This agent promised she would be with me until this issue is resolved. Dec 4, 2023 Here are the detailed steps to direct message us Click "Sign In" if necessary. Xfinity Chat Agent lied to me - (. , netflix and hbo max) included with the Flex device. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. Welcome to Xfinity Customer Service, your one-stop solution for all your Xfinity needs. If I was not told this I would not have signed up for an 85. I describe my problem (Internet). The video shows the bot launching a real time text chat with the ISPs own Xfinity Assistant bot. Something went wrong. All rights reserved. Feb 9, 2021 To send a Live Chat, please click on the chat icon on the top right of this page, next to the bell. Scammed by an agent. Theyll be able to help you with most of your cable TV, WiFi,. No idea why they are pushing these devices on customers to the point of scamming. I tried to add two new lines with iPhone 15 Pro&39;s using the promo code, I also got buy one get another line free for one year. FIRST NAME. The "Xfinity Support" graphic replaces the "To" line Type your message in the text area near the bottom of the window. Check on your application status. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Heres how to get a live human to speak to Call the customer service phone number. In early November 2022, Xfinity agent convinced me to Take a phone line. Initially i thought it was legit and provided my ssn an. Just allow the chat to end and once the agent disconnects the chat box will prompt you to "Give Feedback". Please ensure you are sending your message to our 'Xfinity Support' handle. The auto system can&39;t help me get a new internet plan. I hopped onto the Xfinity chat; the agents are always very kind and helpful. Hello, I&39;ve spent hours with support recently trying to resolve an issue. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. The "Xfinity Support" graphic replaces the "To" line. It's a great deal considering you are paying over 200mo for only 150mbps. Starting at 8. Just click on the chat link below and get instant support from our experts. Instead, type "Xfinity Support" there. I typed 0 and over and over and the phone bot didn't care. Type "Xfinity Support" in the "To" line and select "Xfinity Support" from the drop-down list which appears. When I called The automated voice gave options to enter either my phone number or. (Billing, television, mobile, voice, etc) Then select, "call me as soon as possible". Mobile App. Here's some helpful info and common solutions for digital. Chat now. Get in touch with Comcast Business. An official employee, such as myself or whoever is first available, will respond. Deprovision streaming devices. FinanceBusiness, Economics, and Finance forward back. Click the "New message" (pencil and paper) icon. Chat with an agent doesn't work. through chat, which they did. I had an agent ask me for my bank routingchecking ID numbers - I. However, when they transferred me via chat to billing so I could get credit for the fees charged, the chat person (named Sophia) took over 20 min to calculate the. After getting that figured out, she offered me a new plan that would be cheaper than my original and I accepted. It&39;ll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn&39;t open, or it does open, but doesn&39;t go to the chat. Use co-browsing sessions 5. Wednesday, November 2nd, 2022 122 AM Closed Report a Chat Agent Hello, How can I find someone at xfinity who cares I went to chat support, to get a 2 year deal on a TVinternet package, as my current 2 year pricing was ending. Jun 24, 2022 -Click the "Peer to peer chat" icon-Click the "New message" (pencil and paper) icon-Type "Xfinity Support" in the "To" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To" line-Type your message in the text area near the bottom of the window-Press Enter to send it. Click the "Direct Messaging" icon or httpscomca. Find all the support you need with Xfinity Customer Service. Find an XFINITY Store or service center near you. The "Xfinity Support" graphic replaces the "To" line. I needed an agent to complete my order so I was talking to an agent via chat. I wasn&39;t able to load. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. This might eventually route your call to a live agent. I have yet to approve the upgraded internet speeds on my account, as I. Welcome to the Xfinity community Our community is your official source on Reddit for help with Xfinity services. Nov 27, 2022 Click the "Direct Message" icon. Please reach out with any additional questions you may have. You will learn in those posts that sending unsolicited direct messages to any user or Official Employees. We have made changes to keep employees safe so response and call times may be longer than usual. How does one speak to a live person in the Xfinity app or via the Support. Sep 7, 2023 Xfinity Live Support Chat potential scam I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Social security numbers are only to be used in employment and financial services situations which may need to be reported to the IRS. Click "Sign In" if necessary. Apr 16, 2022 Click "Sign In" if necessary. Download the xfinity my account app, click on top right corner (xfinity assistance) , under ask a new question type 'cancel', then cancel my services, request a call or chat with agent. Explore our troubleshooting guide and learn how to pay your bill online. Chat Agent Using Scam Tactics rComcastXfinity. com This website was sent to me by a chat agent asking for my SS and DOB to complete some range-increasing promotion on two of my phones while trying to fix a completely separate issue that was not solved by the agent at all and was disconnected. and 900 p. Within 14 days of shipment (read the return policy of Xfinity) According to the customer service policy of Comcast, the resolution mechanism is divided into 3 levels. Does Xfinity customer service respond to emails Xfinity does not have any official email for technical support or customer service. There are a number of ways you can reach customer and technical support Phone 1-800-XFINITY (1-800-934-6489) Chat Chat with an Xfinity agent. Request made Xfinity caseEdited "Personal Information" I am hoping that these are proving definitely how "much pain" I am going through all these many months without having any kind of resolution. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. An official employee, such as myself or whoever is first available, will respond. This was not the case. Our neighbor&39;s plumbing contractor cut through our service line so I contacted the live chat to try to get a technician sent out to inspect and repair the line ASAP. Additional devices 5mo. Simply say agent to the bot (on the chat page that will be what looks like a search bar towards the top) and then billing and itll route you to an agent. Go on their chat (I use their xfinity app chat feature) and type in "rep", "call", or "request call". If you need more help, you can chat with an agent online or by phone. You can monitor and check the status of positions you have applied for by clicking here. Get help going virtual. Learn how you can request a call back from an Xfinity customer care agent. Instead, type "Xfinity Support" there. IMPOSSIBLE to connect with a customer service agent over the phone or through chat. 13 of jobs. Currently, one device included with monthly Xfinity Internet service. Phone Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Check on your application status. Please refresh to try again. Buy a new laptop for 149. So that they can reduce my internet bill. I don&39;t care how long I have to wait for an agent, but at least connect me to an agent. and 900 p. Sign In with Your Comcast Username and Password for Faster Service. Eventually, the DoNotPay app gets connected with a live human agent. Dec 4, 2023 Here are the detailed steps to direct message us Click "Sign In" if necessary. Norton customer support specialists can provide personalized service today. So from my phone I contacted an Xfinity agent on the Xfinity chat messenger and asked them to set up the wifi on my new xFi gateway modem. Me When the phone is nearby, the watch does not need cellular. Call 1800comcast and during that automatic " what would ya like me to do part" simply say, &39;CANCEL MY SERVICES" It will then push you through directly to a live human being Xfinity. Cable and internet service do not apply to either of these scenarios. com to login to your account. When reaching out to us regarding your residential Xfinity services, (home internet, landline phone, cable TV, home security), we will never ask for your credit card, payment information, or SSN, however, our Xfinity Mobile cell phone service actually has it&39;s own totally separate. Chat transcripts recorded calls are a business record of Comcast and are for Comcast&39;s internal use only and for training purposes. She asked for my date of birth and social but I did not think anything of it. It looks like you already have their number (1-888-936-4968) that you can call or text. The agent, Ravi, fixed my internet problem but presented me with an offer at the end that seemed like a total scam- 15month phone plan and he was going to send me 400 in Visa gift cards. Resetting your account. We can also be reached through direct message on social media at the accounts below Twitter PeacockTVCare. Phone Comcasts official customer service number is 800-945-2288, but I called a different number, 800-266-2278. Other ways to pay. I hopped onto the Xfinity chat; the agents are always very kind and helpful. I kept the Xfinity agent online working towards a resolution. But Xfinity is charging me more 60 per month. Click the "Direct Messaging chat" icon. Resetting your account. By law Xfinity should not even be using need our social security numbers at all. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. And now, Flex comes with Peacock the new streaming service from NBCUniversal. The most direct route to a live agent is by calling Xfinity Mobile&x27;s customer service number 1-580-309-9355. Especially since at the start of live chat sessions, there&39;s an automated message stating &39;never type your SSN into live chat&39; or something to that effect. So that they can reduce my internet bill. Support Xfinty Support page. Only phone or live chat agents can help with payments, or payment installment plans to keep service on, and pay the past due balance overtime. Something went wrong. The same thing happens every time I try again later. , visit our Paramount International Help Center. I wasn't able to load. Download the xfinity my account app, click on top right corner (xfinity assistance) , under ask a new question type 'cancel', then cancel my services, request a call or chat with agent. Get the most out of Xfinity from Comcast by signing in to your account. The "Xfinity Support" graphic replaces the "To" line. I can confirm it for you however. My "promotion" apparently ran out without any notice. I am now quite worried that somehow I may have been communicating with someone who did not represent Xfinity or was also phishing for my personal information. Nov 1, 2022 Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Click apply in the drop box to continue and complete the process. She asked for my date of birth and social but I did not think anything of it. I tap the option. Order online in just minutes. We do ti all the time, you have to go through the phone tree then just keep repeating, I need help, get me a person etc. Then select which service or issue you're having. To send a direct message. That team can be reached at 1 (888) 936-4968 via text message and over the phone. How much do comcast chat jobs pay per year 34,000 - 39,999. com to chat with an agent online. Xfinity makes it easy to get help when you need it. We do ti all the time, you have to go through the phone tree then just keep repeating, I need help, get me a person etc. Apr 1, 2020 NEED TO SPEAK TO A REPRESENTATIVE. Scam in Live chat U. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Once you are chatting with an agent, be polite but demand (do not ask, demand. Spam say AGENT to it, after maybe 5-10 times it will finally ask if you want to text with a live chat agent. How to Reach a Real Person at ComcastXfinity. Click "Sign In" if necessary. Below is my problem, where the agent says the can match the online offer - 70 month after paperless discount, 2 years, including xfi complete (free modem and unlimited data) - then they disconnect and the next agent to hop onto the. 13 of jobs. eventually you will get connected to. As per Xfinity, allegedly a manager called me at 540 PM that evening. Issue Opening Chat with Live Agent. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. May 24, 2023 I was asked to create a private chat with Xfinity, which I did. Please reach out with any additional questions you may have. If you need assistance outside of business hours,. government agency. At this point, I refuse to make another call or chat with Xfinity agents. Please ensure you are sending your message to our 'Xfinity Support' handle. The "Xfinity Support" graphic replaces the "To" line. - An "Xfinity Support" graphic replaces the "To" line. The auto system can&39;t help me get a new internet plan. 00 a month bill. If I was not told this I would not have signed up for an 85. Enjoy and manage TV, high-speed Internet, phone, and home security services that work seamlessly together anytime, anywhere, on any device. I've tried to chat with an agent more than 50 times in the last few weeks, EVERY time, no matter the time of day, EVERY SINGLE TIME, message says too busy, call this number. How to Reach a Real Person at ComcastXfinity. Access convenient online chat, browse our forums, or ask the experts in the Comcast Business support community. It'll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn't open, or it does open, but doesn't go to the chat. See if you qualify for low-cost, fast and reliable Xfinity Internet from Comcast now low-income households benefit from access to online resources. You can also find helpful guides, common solutions, billing information, and more on the Xfinity Support Site. Select "Xfinity Support" from that list. Online Visit xfinity. Click the "New message" (pencil and paper) icon. Suspicious chat with a Comcast "Live Agent" within Comcast App. Check your balance, refill or manage plans and phones with. Once youre an Internet. For customers outside of the U. If you would like to give recognition to the agent you spoke with, that can still be done Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter Xfinity Support in the To section. Alternatively, you can go to the Xfinity home app and click on chat with an agent. Xfinity Mobile's accounts and technical support team have region-specific contact numbers; you can find your local support number by signing in to your Xfinity Mobile account. See if you qualify for low-cost, fast and reliable Xfinity Internet from Comcast now low-income households benefit from access to online resources. How to Reach a Real Person at ComcastXfinity. I was in a chat with an agent on the xfinity website concerning a dispute on a bill. I did a live chat with an on-line agent who claims to have no ability to get around this fee. It&39;ll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn&39;t open, or it does open, but doesn&39;t go to the chat. Chat with an agent. Welcome to the Xfinity community Our community is your official source on Reddit for help with Xfinity services. From the More tab in the Xfinity Home app, click Chat with an Agent. Thank you for joining us here on rComcastXfinity, your official source on Reddit for help with Xfinity services. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app Download it for free from Google Play or the App Store, or text "APP" to 266278. This agent promised she would be with me until this issue is resolved. ET Monday through Sunday. I have a transcript of the chat which I can provide upon request. japanse footjob, greedy lyrics
If it doesn&39;t, just keep chatting until you get a live chat agent and ask them to request a callback for you. . Chat with xfinity agent
We will get back to you in a few minutes. Same FRAUD happened to me. You can also sign in and use our Get in Touch page to send us an email message or chat with a live agent from 900AM to 100AM ET. To expedite your request, we ask that you please include your name, the account. By Phone. This really comes off as a very shady practice and I am really thinking about reporting this to the appropriate statelocal officials as a serious risk to the. I don&39;t care how long I have to wait for an agent, but at least connect me to an agent. Contact the ACP Support Center at (877) 384-2575. You can access it by logging in to your account, using the Xfinity app, texting, or using the Xfinity Voice Remote. Instead, type "Xfinity Support" there. NEED TO SPEAK TO A REPRESENTATIVE. When prompted,. The End I&39;ll definitely do this once xfinity gets done with their "modem reboot check time wasting (mine) procedure. - As you are typing a drop-down list appears. I wasn't able to load. Xfinity Assistant. Get the most out of Xfinity from Comcast by signing in to your account. Per our policy not having access to transcripts is by design. Chat agent asking my SSN and DOB. Visit My Account. I originally made a promise to pay for 813. Click the "Direct Message" icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. The xfinity app won't allow me to return to live chats I have with agents. Sometimes, it may require further research for us to determine if we can. I originally made a promise to pay for 813. When I called The automated voice gave options to enter either my phone number or. All I wanted was a credit for an outage yesterday and the day before. Learn how to pay your bill, troubleshoot issues, get tech support and more. Sign In. Agent and referral programs. Click the "Direct Messaging" icon or httpscomca. Forums Reddit. So I went ahead and made the full purchase right there with the agent. If it doesn't, just keep chatting until you get a live chat agent and ask them to request a callback for you. So I went ahead and made the full purchase right there with the agent. Another way to cancel Xfinity services is to chat online with an Xfinity representative. Products & Services. It's designed to be pretty much plug-n-play. You can also find helpful guides, common solutions, billing information, and more on the Xfinity Support Site. Start a chat with Xfinity Assistant. If you want to use your apple watch you need to be nearby your phone. My Account. I went through the website to setup the same package the agent did, and there is a location for entering the SSN and it explicitly says that it is not for credit checks. All devices must be returned when service ends. Xfinity Mobile currently supports eSIM only on. The "To" line prompts you to "Type the name of a person". An xfinity agent scammed me to accept the Flex device with the premise of free streaming services subscription (e. reReddit Top posts of November 29, 2022. I describe my problem (Internet). Type in, "speak to an agent". Type your message in the text area near the bottom of the window. If your application is in the Saved Application section and shows a "Not- Submitted" status, you have not completed the application process. Our chat agents are definitely real people, however this isn&39;t the experience we want for our valued customers. When you are asked to enter your number, press "0". To send us a Private Chat Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a chat session. I just had a chat with Xfinity agent to get confirmed on ongoing promotion. STEP 1 STEP 2. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. The Xfinity Assistant is an online virtual assistant that lets you get answers and solutions for your Xfinity products and services. So I started the chat with an. Xfinity My Account App For Apple and Google devices. The "To" line prompts you to "Type the name of a person". The agent, Ravi, fixed my internet problem but presented me with an offer at the end that seemed like a total scam- 15month phone plan and he was going to send me 400 in Visa gift cards. It also cannot be kept on file nor transmitted in the clear. You will learn in those posts that sending unsolicited direct messages to any user or Official Employees. Your feedback helps us know whats working and whats not so we can get better in the future. Scammed by an agent. I've removed the SIM card. We have made changes to keep employees safe so response and call times may be longer than usual. Apply to Community Account Professional, Sales Professional, Sales Representative and more. Saved Items. This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Heres how to get a live human to speak to Call the customer service phone number. It'll send me a notification saying an agent has sent me a message, but when I click the notification the app either doesn't open, or it does open, but doesn't go to the chat. Come 811, I realized that I couldn't make. When I opened it back up, it put me back at the start of the window. Instead, type "Xfinity Support" there. com, click Chat with Xfinity. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP. The first step to starting your career at Comcast is finding a role that matches your interests, skills, and experience. Hello, I just wanted to share my recent experience with promise to pay. Based on your screenshot, the assistant may think there is another chat open in an internet browser tab. Donate to St. How can we help Internet WiFi Name and Password Restart Modem Perform a Speed Test View Internet Support TV & Streaming X1 Remote Setup Troubleshoot Change My Plan View TV & Streaming Support Voice Nuisance and Spam Calls No Dial Tone Error Voice Security PIN View Voice Support Home ArmDisarm Your System Setting Up Rules Troubleshooting. Comcast Xfinity&x27;s customer service number is 1-800-XFINITY (or 1-800-934-6489). Comcast Xfinity&x27;s customer service number is 1-800-XFINITY (or 1-800-934-6489). Xfinity support promised my wife a free phone (a Pixel 7), which they sent us, but now it looks like we will be charged around 29month for it. Later on, the agent mentioned that the 200 prepaid visa will be sent once the line was active and the 400 will be refunded within 45 days of the line being active. Within 14 days of shipment (read the return policy of Xfinity) According to the customer service policy of Comcast, the resolution mechanism is divided into 3 levels. Type "Xfinity Support" in the to line and select "Xfinity Support. Contact Xfinity 247 via phone, chat, or social media, or visit an Xfinity location. If calling doesn&39;t work for you or you prefer written communication, Comcast also offers online chat. As of June 2023, this method no longer works. Here are the detailed steps to direct message us Click "Sign In" if necessary. You may have to enter a lot of personal information to get connected, including your ZIP code. Type "Xfinity Support" in the "To" line and select "Xfinity Support" from the drop-down list which appears. Unfortunately I completed the first two steps before becoming uncomfortable and disconnecting from the chat. Me When the phone is nearby, the watch does not need cellular. Oct 15th 2023 - Chat with Xfinity live agent and connected a telephone. Food RunnersBusser. Hello, I just wanted to share my recent experience with promise to pay. I have been trying to get a customer service person to chat with due to billing issues and can not seem to be able. Right-click on the Trash folder or click on the More Actions icon (three. Our chat agents are definitely real people, however this isn&39;t the experience we want for our valued customers. Go Back Home. Welcome to the Xfinity community Our community is your official source on Reddit for help with Xfinity services. So that they can reduce my internet bill. Click "Sign In" if necessary. I have now spoken to 6 different Xfinity agents on the phone and I'm seconds from cancelling my entire service unless someone who knows what they're doing can fix this problem. I was asked for both SSN and credit card in xfinity chat. I too had a chat agent promised me a bill of 55. The "Xfinity Support" graphic replaces the "To" line. I have the chat logs from our first attempt with xfinity support (not the forum support), and also screen grabs. The ensuing chat had some big red flags that the person on the other end was not a Comcast employee. Go Back Home. Find the fastest way to contact a Xfinity customer service representative by phone or online. and 900 p. EMAIL ADDRESS. 99 Once youre an Internet Essentials or Internet Essentials Plus customer, youre eligible to purchase a new Dell laptop or Chromebook for just 149. Simply follow this link to Xfinitys chat service and click Chat with an agent to initiate the cancellation process. If you need more help, you can chat with an agent online or by phone. . ffxiv tattoo mod